Privacy policy
Last Updated: November 11, 2026
At Paradilo, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit paradilo.com, shop for our home, garden, organization, storage, and décor products, or contact us at contact@paradilo.com.
1. Information We Collect
When you browse our website, place an order, or contact us, we may collect the following information:
- Personal Information: Your name, email address, phone number, shipping address, and billing details.
- Order & Payment Information: Your purchase history, order details, and payment-related information. Third-party payment providers handle payments, and we do not directly store complete credit card details.
- Browsing Information: Your IP address, device type, browser information, pages visited, and interactions with our website.
- Cookies: Small data files that help improve website functionality, remember preferences, and analyze visitor activity.
2. How We Use Your Information
We use your personal information to:
- Process orders, arrange deliveries, and provide order updates.
- Handle returns, exchanges, refunds, and customer inquiries.
- Improve our website, products, and overall shopping experience.
- Send promotional offers, product updates, and special announcements when permitted by law or with your consent where required.
- Prevent fraudulent transactions and maintain website security.
- Comply with applicable legal and regulatory obligations.
3. Sharing Your Information
Paradilo does not sell your personal information. However, we may share necessary information with trusted third parties to operate our store and fulfill your orders, including:
- Payment Providers: To securely process transactions.
- Suppliers & Shipping Partners: To prepare, fulfill, and deliver your purchases.
- Website & Analytics Services: To maintain our store, improve functionality, and understand website performance.
- Legal Authorities: When required by applicable laws or valid legal requests.
We share only the information reasonably necessary for these purposes and expect our service providers to handle personal data responsibly.
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve navigation, remember your preferences, maintain shopping cart functionality, and understand how visitors interact with our store.
You can manage or disable cookies through your browser settings or available cookie preference controls. Some website features may not function properly if certain cookies are disabled.
5. Data Security & Retention
We use reasonable technical and organizational safeguards to protect your information against unauthorized access, loss, misuse, or disclosure.
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and maintain appropriate business records.
While we take data security seriously, no online transmission or storage system can be guaranteed completely secure.
6. Your Privacy Rights
Depending on your location and applicable data protection laws, you may have the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate or outdated information.
- Request deletion of your personal data, subject to legal requirements.
- Object to or request restrictions on certain data processing activities.
- Withdraw consent for marketing communications at any time.
- Request a copy of your personal information where applicable.
To exercise these rights, please contact us at contact@paradilo.com.
7. International Data Processing
To operate our online store and deliver products, your information may be processed or shared with service providers located in other countries. Where required, we take appropriate steps to protect your information in accordance with applicable data protection laws.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our services, business practices, or legal requirements. Any updates will be published on this page with a revised date.
9. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us:
Store: Paradilo
Website: paradilo.com
Email: contact@paradilo.com
At Paradilo, your trust matters. We're committed to respecting your privacy while providing a safe, convenient, and enjoyable shopping experience.